Privacy policy
Last updated: 16 July 2026
1. Introduction
This Privacy Policy explains how SAE Origin Sàrl ("Kōma", "we", "our" or "us") collects, uses, stores and protects your personal information when you visit www.drinkkoma.com (the "Website"), purchase our products, subscribe to our newsletter or otherwise interact with us.
Protecting your privacy is important to us. We process personal information in accordance with the Swiss Federal Act on Data Protection (FADP) and any other applicable data protection laws.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The controller responsible for processing your personal information is:
SAE Origin Sàrl
3 Chemin Ami-Grand
1222 Vésenaz
Switzerland
Email: hello@drinkkoma.com
If you have any questions regarding this Privacy Policy or the processing of your personal information, you may contact us using the details above.
3. Scope of this Privacy Policy
This Privacy Policy applies to personal information collected through our Website, including when you:
• browse our Website;
• purchase products from our online store;
• subscribe to our newsletter;
• contact us through our contact form or by email; or
• otherwise communicate with us.
This Privacy Policy does not apply to third-party websites or services that may be accessible through links available on our Website. We encourage you to review the privacy policies of those third parties before providing them with any personal information.
4. Age Verification
Kōma produces and sells alcoholic beverages.
Before accessing our Website, visitors are required to confirm that they meet the minimum legal drinking age applicable under Swiss law for the purchase of our products.
This age verification is solely intended to restrict access to age-appropriate visitors and is not used for marketing purposes.
If we become aware that personal information has been collected from a person who is not legally entitled to purchase our products, we reserve the right to delete such information where appropriate.
5. Personal Information We Collect
Depending on how you interact with our Website, we may collect the following categories of personal information.
Information you provide directly
You may provide us with personal information when you:
• place an order;
• subscribe to our newsletter;
• contact us by email or through our contact form.
This information may include:
• your name;
• your billing address;
• your shipping address;
• your email address;
• your telephone number (where provided);
• the contents of your communications with us;
• information relating to your orders.
Payment Information
Payments made through our Website are processed securely via Shopify Payments.
We do not receive or store your complete payment card details. Payment information is processed directly by Shopify Payments and its authorised payment service providers in accordance with their own privacy policies.
Information Collected Automatically
When you visit our Website, certain technical information is collected automatically in order to ensure the proper functioning, security and performance of the Website.
This information may include:
• your IP address;
• browser type and version;
• operating system;
• device information;
• language preferences;
• date and time of access;
• pages visited;
• referring website;
• information generated through cookies and similar technologies.
Where possible, this information is processed in an aggregated or technical manner.
6. Sources of Personal Information
We collect personal information from different sources, including:
• directly from you when you interact with us;
• automatically through your use of the Website;
• from Shopify and other service providers involved in operating our online store;
• from payment service providers in connection with your purchases;
• from logistics providers involved in delivering your orders.
We do not knowingly purchase personal information from third-party data brokers.
7. How We Use Your Personal Information
We use your personal information only where necessary for legitimate business purposes or where permitted by applicable law.
Depending on your interactions with us, your personal information may be used to:
• process and fulfil your orders;
• process payments;
• arrange delivery of purchased products;
• communicate with you regarding your purchases;
• provide customer support;
• respond to your enquiries;
• manage our contractual relationship with you;
• send newsletters and marketing communications where you have chosen to receive them;
• operate, maintain and improve our Website;
• detect and prevent fraud or misuse;
• comply with legal, regulatory and accounting obligations;
• establish, exercise or defend legal claims where necessary.
We do not use your personal information for automated decision-making that produces legal or similarly significant effects on you.
8. Disclosure of Personal Information
We do not sell your personal information.
We may disclose your personal information only where necessary to operate our business, fulfil our contractual obligations, comply with applicable legal requirements or protect our legitimate interests.
Depending on the circumstances, your personal information may be disclosed to:
• Shopify, as the provider of our e-commerce platform;
• Shopify Payments and its authorised payment service providers to process payments;
• Swiss Post, third-party logistics or delivery service providers engaged by us, or members of our own team when we carry out deliveries ourselves;
• professional advisers, including legal, accounting or tax advisers, where necessary;
• competent public authorities where disclosure is required by law or by a legally binding request.
Each recipient receives only the personal information necessary to perform its services or comply with applicable legal obligations.
9. Shopify
Our Website and online store are hosted by Shopify Inc. and its affiliated companies, which provide the e-commerce platform enabling us to operate our online store.
As part of providing these services, Shopify processes certain personal information on our behalf, including information relating to:
• your use of our Website;
• your orders;
• payment processing;
• fraud prevention;
• Website security;
• the operation and maintenance of the online store.
Payments made through our Website are securely processed through Shopify Payments.
We do not have access to or store your complete payment card details.
Because our store uses certain Shopify enhanced services, including Shopify Network Intelligence, Shopify may also process information relating to your interactions with our Website in accordance with its own privacy documentation and applicable law.
Further information regarding Shopify's processing of personal information is available in Shopify's Privacy Policy:
https://www.shopify.com/legal/privacy
10. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to ensure its proper operation, maintain security and improve your browsing experience.
Cookies may be used to:
• keep your shopping cart active during your visit;
• remember certain preferences;
• ensure secure navigation;
• detect fraudulent activity;
• improve the performance and reliability of the Website.
Certain cookies are placed directly by Shopify as they are necessary for the operation and security of the online store.
You may configure your browser to refuse or delete cookies. Please note that disabling certain cookies may affect the proper functioning of the Website.
11. Newsletter
If you choose to subscribe to our newsletter, we will collect your email address in order to send you information regarding:
• new product launches;
• events;
• promotions;
• company news;
• other updates relating to Kōma.
Our newsletter is managed through Shopify Email.
You may unsubscribe at any time by clicking the unsubscribe link included in every newsletter or by contacting us directly.
12. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with our legal obligations.
Retention periods may vary depending on the nature of the information and the applicable legal requirements, including accounting, tax and commercial obligations.
Once personal information is no longer required, it will be securely deleted, anonymised or otherwise disposed of in accordance with applicable law.
13. International Data Transfers
Some of our service providers, including Shopify and certain payment service providers, may process personal information outside Switzerland.
Where personal information is transferred to countries that do not provide an equivalent level of data protection under Swiss law, appropriate safeguards are implemented where required, including recognised contractual safeguards or other lawful transfer mechanisms.
By using our Website, you acknowledge that certain processing activities may involve international transfers of personal information in accordance with this Privacy Policy.
14. Data Security
We take appropriate technical and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
These measures include, where appropriate:
• secure hosting;
• encrypted payment processing;
• access controls;
• organisational security procedures;
• regular maintenance of our systems.
However, no method of transmitting information over the Internet or storing electronic information is completely secure.
Accordingly, while we take reasonable steps to protect your personal information, we cannot guarantee absolute security.
15. Your Rights
Subject to applicable Swiss data protection law, you may have the right to:
• request information about the personal data we process concerning you;
• request a copy of your personal data, where permitted by law;
• request the correction of inaccurate or incomplete personal information;
• request the deletion of your personal information where applicable;
• object to certain processing activities where permitted by law;
• withdraw your consent where processing is based on your consent;
• request the transfer of certain personal information where provided by applicable law.
To protect your privacy and security, we may request information necessary to verify your identity before responding to your request.
To exercise any of your rights, please contact us at:
We will respond to your request within the timeframe required by applicable law.
16. Third-Party Websites
Our Website may contain links to websites or online services operated by third parties.
We are not responsible for the privacy practices, security or content of such third-party websites. We encourage you to review their privacy policies before providing them with any personal information.
17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, our Website, our service providers or applicable legal requirements.
The updated version will be published on this page together with the revised "Last updated" date.
We encourage you to review this Privacy Policy periodically to remain informed about how we process your personal information.
18. Complaints
If you have any questions or concerns regarding the way we process your personal information, we encourage you to contact us first.
If you believe that your personal information has been processed in violation of applicable data protection law, you may also have the right to lodge a complaint with the competent supervisory authority.
19. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal information, or if you wish to exercise any of your rights, please contact us:
SAE Origin Sàrl
3 Chemin Ami-Grand
1222 Vésenaz
Switzerland
Email: hello@drinkkoma.com